Politica de privacidad

Privacy Policy

Last updated: 01/01/2026

This Privacy Policy describes how glowneon.es (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from glowneon.es (the “Site”).

1. Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies and similar technologies

When you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

We also collect information when you contact us or submit forms on the website.

2. How we use your personal information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you

  • Provide customer support

  • Improve and optimize our website

  • Detect potential fraud and security issues

  • Send promotional emails (if you opt in)

3. Sharing your personal information

We may share your personal information with trusted third parties to operate our business, such as:

  • Payment processors

  • Shipping and logistics providers

  • Marketing and analytics partners

We may also share information to comply with legal obligations or protect our rights.

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.

5. Your rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct or update your data

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, contact us at contacto@glowneon.es

6. Data retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data security

We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.

8. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

9. Changes

We may update this policy from time to time. Any changes will be posted on this page.

10. Contact us

If you have any questions about this Privacy Policy, contact us:

Email: contacto@glowneon.es
Website: glowneon.es